Frequently asked questions

FAQ

Can I choose my own song?

Yes. It pairs to your phone over Bluetooth, so any song you own can be your alarm — anything in your library or streaming app. Pair once and it reconnects automatically. It also works as a Bluetooth speaker during the day.

How does the alarm work?

When the alarm goes off, your chosen song plays through the built-in speaker while the fretboard LEDs pulse to the sound. Press the gold button on top to silence it.

How long does shipping take?

Orders are dispatched within 3–4 business days. Delivery takes 7–16 business days depending on your location, and shipping is free worldwide.

Do you offer a warranty or returns?

Every order is covered by our 30-Day Money-Back Guarantee. If you're not satisfied, we'll make it right — see our Refund Policy for details.